Thunderbird IMAP/SMTP setup

This guide is for users at DTU Compute only

To set up Thunderbird e-mail for DTUs Exchange, use these settings:

Account Settings

  Account Name:             your-initials@dtu.dk
  Your Name:                your name
  Email address:            your-initials@dtu.dk


Server Settings

  Server Type:              IMAP Mail Server
  Server Name:              mail.dtu.dk
  Port:                     993
  User Name:                your-initials
  Security Settings:
    Connection security:    SSL/TLS
    Authentication method:  Normal password


Outgoing Server (STMP) Settings

Description:                DTU Compute
Server Name:                mail.dtu.dk
Port:                       587
Security and Authentication:
  Connection security:      STARTTLS
  Authentication method:    Normal password
  User Name:                your-initials

SMTP send access:

To be able to send SMTP mail, The role must be added to your user in DTUbasen. Users at the department DTU Compute please contact itsupport@compute.dtu.dk

Other users should contact their local IT or student IT.

Extra:

To read an secondary mailbox using own credentials (i.e. typically a shared system mailbox), where sysadmin have granted access to, use the following for Server settings:

  Server Type:              IMAP Mail Server
  Server Name:              mail.dtu.dk
  Port:                     993
  User Name:                your-email\name-of-extra-account
  Security Settings:
    Connection security:    SSL/TLS
    Authentication method:  Normal password

Notice the Username. It will look like abcd@dtu.dk\comp-itsupport where abcd@dtu.dk is your email and comp-itsupport is alias-name of the extra mailbox (sysadmin should inform about that).