Difference between revisions of "Thunderbird IMAP/SMTP setup"

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'''SMTP send access:'''  
 
'''SMTP send access:'''  
  
To be able to send SMTP mail, The role must be added to your user in DTUbasen. Users at DTU Compute please contact itsupport@compute.dtu.dk
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To be able to send SMTP mail, The role must be added to your user in DTUbasen. <b>Users at the department DTU Compute</b> please contact itsupport@compute.dtu.dk
  
Other users should contact their local IT or student IT.
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<b>Other users should contact their local IT or student IT.</b>  
 
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'''Command error 12:'''
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Some versions of Thunderbird will report '''Command error 12''' (but everything seems to be working)
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This is due a missing support of '''ID Command''' by the exchange server (a command sent by the Thunderbird client).<BR>
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'''Solution:'''<BR>
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Go to Tools > Options > Advanced > General tab or Menu icon > Options > Options > Advanced >
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General tab
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click on 'config editor' button. it will tell you to be careful :)  [*]
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In top search type: send_client look for this line: mail.server.default.send_client_info; Value = true
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Double click on that line to toggle TRUE to FALSE It will stop Thunderbird from sending the "ID command".
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Close window - top right X click on OK Restart Thunderbird.
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[*] Linux users find the menu under Edit > Preferences > Advanced > Config Editor
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[[Category:Email]]
 
[[Category:Email]]

Revision as of 11:06, 2 March 2020

To set up Thunderbird e-mail for DTUs Exchange, use these settings:


Account Settings

  Account Name:             your-initials@dtu.dk
  Your Name:                your name
  Email address:            your-initials@dtu.dk


Server Settings

  Server Type:              IMAP Mail Server
  Server Name:              mail.dtu.dk
  Port:                     993
  User Name:                your-initials
  Security Settings:
    Connection security:    SSL/TLS
    Authentication method:  Normal password


Outgoing Server (STMP) Settings

Description:                DTU Compute
Server Name:                mail.dtu.dk
Port:                       587
Security and Authentication:
  Connection security:      STARTTLS
  Authentication method:    Normal password
  User Name:                your-initials

SMTP send access:

To be able to send SMTP mail, The role must be added to your user in DTUbasen. Users at the department DTU Compute please contact itsupport@compute.dtu.dk

Other users should contact their local IT or student IT.