Difference between revisions of "Thunderbird IMAP/SMTP setup"

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To set up Thunderbird for DTUs Exchange, use these settings:
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<div style="background-color: #FFFF00; border-style: dotted;"> This guide is for users at '''DTU Compute''' only</div>
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<p>
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To set up Thunderbird e-mail for DTUs mail, use these settings:
  
  
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   Server Type:              IMAP Mail Server
 
   Server Type:              IMAP Mail Server
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   Server Name:              mail.dtu.dk
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   Server Name:              outlook.office365.com
 
   Port:                    993
 
   Port:                    993
 
   User Name:                your-initials
 
   User Name:                your-initials
 
   Security Settings:
 
   Security Settings:
 
     Connection security:    SSL/TLS
 
     Connection security:    SSL/TLS
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     Authentication method:  Normal password
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     Authentication method:  Oauth2
  
  
 
Outgoing Server (STMP) Settings
 
Outgoing Server (STMP) Settings
  
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Description:                DTU Compute
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Description:                outlook.office365.com
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Server Name:                mail.dtu.dk
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Server Name:                outlook.office365.com
 
Port:                      587
 
Port:                      587
 
Security and Authentication:
 
Security and Authentication:
 
   Connection security:      STARTTLS
 
   Connection security:      STARTTLS
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   Authentication method:    Normal password
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   Authentication method:    OAuth2
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   User Name:                your-initials
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   User Name:                your-initials@dtu.dk
 
</pre>
 
</pre>
  
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'''SMTP send access:'''
 
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To be able to send SMTP mail, The role must be added to your user in DTUbasen. Please contact itsupport@compute.dtu.dk
 
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'''Command error 12:'''
 
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Some versions of Thunderbird will report '''Command error 12''' (but everything seems working)
 
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This is due a missing support of '''ID Command''' by the exchange server (a command send by the Thunderbird client).<BR>
 
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'''Solution:'''<BR>
 
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Go to Tools > Options > Advanced > General tab or Menu icon > Options > Options > Advanced >
 
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General tab
 
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click on 'config editor' button. it will tell you to be careful :)  [*]
 
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In top search type: send_client look for this line: mail.server.default.send_client_info; Value = true
 
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Double click on that line to toggle TRUE to FALSE It will stop Thunderbird from sending the "ID command".
 
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Close window - top right X click on OK Restart Thunderbird.
 
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[*] Linux users find the menu under Edit > Preferences > Advanced > Config Editor
 
  
 
[[Category:Email]]
 
[[Category:Email]]

Latest revision as of 12:09, 23 October 2023

This guide is for users at DTU Compute only

To set up Thunderbird e-mail for DTUs mail, use these settings: 

Account Settings

  Account Name:             your-initials@dtu.dk
  Your Name:                your name
  Email address:            your-initials@dtu.dk


Server Settings

  Server Type:              IMAP Mail Server
  Server Name:              outlook.office365.com
  Port:                     993
  User Name:                your-initials
  Security Settings:
    Connection security:    SSL/TLS
    Authentication method:  Oauth2


Outgoing Server (STMP) Settings

Description:                outlook.office365.com
Server Name:                outlook.office365.com
Port:                       587
Security and Authentication:
  Connection security:      STARTTLS
  Authentication method:    OAuth2
  User Name:                your-initials@dtu.dk

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