Difference between revisions of "Thunderbird IMAP/SMTP setup"

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Some versions of Thunderbird will report '''Command error 12''' (but everything seems working)
 
Some versions of Thunderbird will report '''Command error 12''' (but everything seems working)
 
This is due a missing support of '''ID Command''' by the exchange server (a command send by the Thunderbird client).<BR>
 
This is due a missing support of '''ID Command''' by the exchange server (a command send by the Thunderbird client).<BR>
'''Solution:'''
+
'''Solution:'''<BR>
 
Go to Tools > Options > Advanced > General tab or Menu icon > Options > Options > Advanced > General tab
 
Go to Tools > Options > Advanced > General tab or Menu icon > Options > Options > Advanced > General tab
click on 'config editor' button. it will tell you to be careful :)
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click on 'config editor' button. it will tell you to be careful :) [*]
 
In top search type: send_client look for this line: mail.server.default.send_client_info; Value = true
 
In top search type: send_client look for this line: mail.server.default.send_client_info; Value = true
 
Double click on that line to toggle TRUE to FALSE It will stop Thunderbird from sending the "ID command". the error seems to be happening with some servers that claim to support that command but return an error when it is used.
 
Double click on that line to toggle TRUE to FALSE It will stop Thunderbird from sending the "ID command". the error seems to be happening with some servers that claim to support that command but return an error when it is used.
 
Close window - top right X click on OK Restart Thunderbird.
 
Close window - top right X click on OK Restart Thunderbird.
  
 
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[*] Linux users find the menu under Edit > Preferences > Advanced > Config Editor
  
 
[[Category:Email]]
 
[[Category:Email]]

Revision as of 16:01, 24 September 2017


Account Settings

  Account Name:             your-initials@dtu.dk
  Your Name:                your name
  Email address:            your-initials@dtu.dk


Server Settings

  Server Type:              IMAP Mail Server
  Server Name:              mail.dtu.dk
  Port:                     993
  User Name:                your-initials
  Security Settings:
    Connection security:    SSL/TLS
    Authentication method:  Normal password


Outgoing Server (STMP) Settings

Description:                DTU Compute
Server Name:                mail.dtu.dk
Port:                       587
Security and Authentication:
  Connection security:      STARTTLS
  Authentication method:    Normal password
  User Name:                your-initials

Note: Some versions of Thunderbird will report Command error 12 (but everything seems working) This is due a missing support of ID Command by the exchange server (a command send by the Thunderbird client).
Solution:
Go to Tools > Options > Advanced > General tab or Menu icon > Options > Options > Advanced > General tab click on 'config editor' button. it will tell you to be careful :) [*] In top search type: send_client look for this line: mail.server.default.send_client_info; Value = true Double click on that line to toggle TRUE to FALSE It will stop Thunderbird from sending the "ID command". the error seems to be happening with some servers that claim to support that command but return an error when it is used. Close window - top right X click on OK Restart Thunderbird.

[*] Linux users find the menu under Edit > Preferences > Advanced > Config Editor