McAfee and Windows 10 Update problem

From ITSwiki
Revision as of 07:54, 31 August 2017 by Olebr (Talk | contribs)

(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

Jump to: navigation, search

If you receive the message shown below, you must manually remove McAfee Agent and McAfee VSE (both installed by default), as the option ”Uninstall and continue” does not work as expected. Instead, do the following:

1. Copy the script file “Uninstall_McAfee.bat” to your desktop. You find the script here:

S:\McAfee

or

\\nas1.compute.dtu.dk\software\McAfee

2. Run the script (double-click it)

3. A console window will show the progress. If this window shuts down immediately, something went wrong. Probably another installation or update is running. Please contact ITS for help.

4. When both McAfee components are uninstalled, run the install script “_INSTALL.bat” from the McAfee folder “McAfee VSE 8.8 P9” located here:

S:\McAfee\McAfee VSE 8.8 P9

or

\\nas1.compute.dtu.dk\software\ McAfee\McAfee VSE 8.8 P9

The issue only occur when an installed version of McAfee is older than v. 8.8 patch 9.


W10 Mcafee.png